Frequently Asked Questions
Here are some of the common questions we hear from customers
Will my vehicle be able to tow the camper I want to rent?
What kind of equipment do I need to tow your campers?
Do you allow pets?
Can one person set the camper up? Do you show us how to set it up?
If the camper has a battery, why would I need a generator or solar panel?
What additional options do you offer?
Whether you want to bring your own supplies or are coming from out of town, we got you covered. We offer generators, solar setups, secondary batteries, adapters, ball hitches, anti-sway/weight distribution setups, kitchen supplies, linens, towels, camp tables and chairs, wireless brake controller, fire pit, and paddleboards. Please check the reservation system for pricing.
What is included in the kitchen kit and linen kits?
silverware, plates, cups and bowls for four people as well as two pots, a smaller skillet, a larger skillet, a spatula and large cooking/serving spoon and a can opener.
When you add a linen kit to your reservation for $30, you will receive linens, blankets, and pillows for each bed in the camper, as well as the sofa/dinette seating areas that fold down into beds.
What does winterizing a camper mean and when are campers winterized?
What should I bring?
Its always best to be prepared, so in addition to your food and clothing, here is a list of items you should consider bringing:
cooler, headlamp/flashlight, batteries, basic tools (screw driver, crescent wrench, pliers), BBQ lighter, dish soap, paper towels, blankets, broom & dustpan, cleaning supplies, trash bags and/or can, drinking water
No hidden fees? Really?
Do you require a security/damage deposit?
Yes, to reserve a camper we require 50% of the reservation total at time of booking. Fourteen days prior to the pickup date, we will charge the remaining balance.
A damage deposit is required at pick up. The renter is required to sign a damage deposit form. We accept cash or credit card only. The credit card is charged for $1,000. The damage deposit is refunded unless the camper is returned with damage. Colorado Camper Rental determines what the repairs will cost and makes every effort to keep the repair cost low. The renter is contacted prior to making any final charges.
When are your pickup and return times?
Pickup times are scheduled by appointment only between 10AM and 3PM
Monday through Friday. If your camper was returned by someone else the same day we ask that you schedule your appointment after 2PM so we have time to inspect and clean it before your trip.
Campers must be returned by 12PM if returning Monday through Friday, and by 4PM on Sundays, Memorial Day, and Labor Day. It’s very important to get the camper back by the designated time because it will often go back out with another customer the same day. There is a late return fee, as outlined on our policies page.
What is your cancellation policy?
What am I responsible for when returning the camper?
How does insurance work?
Colorado Camper Rental provides comprehensive and collision coverage insurance at no cost to the renter. The policy provides the physical coverage to the camper, and it covers the camper whether attached or detached to your tow vehicle. Our coverage has a $1,000 deductible. Should the camper be hit by someone, stolen, or damaged by hail, you are responsible for the $1,000 deductible and our policy covers everything above the deductible.
However, you need to ensure that the liability insurance coverage on your vehicle extends to the camper while towing. Your policy needs to cover damages and/or injury to any vehicle or person impacted in the event of an accident where you are at fault.
Renters ideally must be 25 years of age or older. Renters under 25 are not covered by our insurance policy, however, these renters can take the camper by providing full coverage on the camper inclusive of liability, comprehensive, and collision.
Do you offer any discounts?
How are online payments processed when I reserve my camper?
Does Colorado Camper Rental do any service on other people’s campers and RVs?
Yes. We are happy to help you with your camper or RV. We can perform services such as install solar systems, replace or repair furnaces, water pumps, etc. Head over to Denver RV Repairs to learn more.
The big question… where do you want to go?
Rocky Mountain National Park, Yellowstone, Great Sand Dunes, oh my! If you need help deciding, we would love to share some of our favorite (and some secret) spots in the area. Check out the Trip Tips page under the 'Resources' tab for our recommendations, as well as reservation links for National & State parks and disbursed campsites. Fill out this form and we’ll send you customized trip recommendations. Let us help you plan an adventure your family won’t soon forget!
Can I even tow a trailer?
In most cases, yes! We carry several trailers that are light and easy to tow. We’re pretty much towing gurus at this point, so contact us if you have any questions or click here for more information on towing.
We’re here to help
If you have any questions about rental rates, destinations, towing, or anything else we have friendly staff ready to answer them. Give us a call at 303.443.1422 or click here to contact us through email.