Frequently Asked Questions

Here are some of the common questions we hear from customers

Will my vehicle be able to tow the camper I want to rent?

People ask this quite often, so we have provided tow guides for the majority of vehicles on the road. Check your owner’s manual or with your vehicle’s dealer to determine its towing capacity. We have a wide selection of campers from 1,500 pounds and up.

What kind of equipment do I need to tow your campers?

Colorado Camper Rental’s campers are equipped with seven pin round connector for the camper’s signals, brake lights, and running lights. Ideally, your vehicle needs have the seven pin round Bargman plug insert. If it had the 4 pin flat connection, you will need to either purchase a 4-7 pin adapter, or rent one of ours.

Do you allow pets?

Yes! We allow pets in all camper rental units. There is no extra fee for bringing your pet(s).

Can one person set the camper up? Do you show us how to set it up?

Yes and yes. When you come to pick up the camper, we set it up together and show you the amenities and how they work. We also go through the rental agreement with you, and hitch the camper to your vehicle. Because of this we schedule pick up appointments for an hour to ensure we have covered everything you need to know. You also will get camper setup instructions to take with you just in case.

If the camper has a battery, why would I need a generator or solar panel?

Batteries have a limited life span before they need recharging. Therefore, you need to make sure you have enough power for your trip. If you are camping anywhere without electric hookups, you should consider a generator or solar panel to keep your battery charged. Typically, one can use the battery for two days if you are being conservative with lights and stereo usage. Otherwise, a 30 amp hookup will keep your battery charged and run the camper amenities. You must have electric hookups or a 4000 watt generator to use the air conditioning. If you do not require the ability to air conditioning, a 2000 watt generator will keep the battery charged and allow use of the microwave, outlets, and TV.

What is included in the kitchen kit and linen kits?

When you add a kitchen kit to your reservation for $25, the kit includes the following:
silverware, plates, cups and bowls for four people as well as two pots, a smaller skillet, a larger skillet, a spatula and large cooking/serving spoon and a can opener.

When you add a linen kit to your reservation for $30, you will receive linens, blankets, and pillows for each bed in the camper, as well as the sofa/dinette seating areas that fold down into beds.

Does Colorado Camper Rental do any service on other people’s campers and RVs?

Yes. We are happy to help you with your camper or RV. We can perform services such as install solar systems, replace or repair furnaces, water pumps, etc.  Head over to Denver RV Repairs to learn more.

What does winterizing a camper mean and when are campers winterized?

Winterizing a camper makes the water system unavailable for use. Amenities such as the hot water heater, sink, shower, and toilet are not available for use. We put RV antifreeze in the water lines and drain the tanks. We winterize October 1st to April 30th to prevent damage to the water lines and water pump. No exceptions. Beginning May 1st we have water in all campers.

No hidden fees? Really?

Really. We state all costs you are responsible for up front and communicate those costs prior to your reservation. Take a look at our policies for a breakdown of possible additional fees.

Do you require a security/damage deposit?

Yes, to reserve a camper we require 50% of the reservation total at time of booking. Fourteen days prior to the pickup date, we will charge the remaining balance.

A damage deposit is required at pick up. The renter is required to sign a damage deposit form. We accept cash or credit card only. The credit card is charged for $500. The damage deposit is refunded unless the camper is returned with damage. Colorado Camper Rental determines what the repairs will cost and makes every effort to keep the repair cost low. The renter is contacted prior to making any final charges.

When are your pickup and return times?

Pickup times are scheduled by appointment only between 12pm and 5pm
Monday through Friday. If your camper was returned by someone else the same day we ask that you schedule your appointment after 2pm so we have time to inspect and clean it before your trip.

Campers must be returned by 12 noon if returning Monday through Friday, and by 4 pm on Sundays, Memorial Day, and Labor Day. It’s very important to get the camper back by the designated time because it will often go back out with another customer the same day. There is a late return fee, as outlined on our policies page.

What is your cancellation policy?

If you cancel 15 days or more before your scheduled pickup date, we refund all but a $100 cancellation fee. If you cancel within 14 days of your scheduled pickup date, unfortunately we cannot offer a refund and you will be responsible for the full rental cost.

What am I responsible for when returning the camper?

You will need to refill the propane tanks, and the gas tank for the generator. You will also need to empty and rinse the waste tanks (if applicable). The camper must be returned as clean as it was checked out, or you can opt for us to clean it. Lastly, campers returned after hours must be parked in the gated lot in one parking space. There are additional fees for not returning your camper rental in this condition, and we outline all of this on our policies page. Don’t worry, we’ll go over all of this with you when you come to pick up your camper.

How does insurance work?

Colorado Camper Rental includes comprehensive and collision coverage insurance at no charge to you. We provide the physical coverage to the camper, and it covers the camper whether attached or detached to your tow vehicle. Our coverage has a $500 deductible. Should the camper be hit by someone, stolen, or damaged by weather, you are responsible for the $500 deductible and our policy covers everything above the deductible.

However, you need to ensure that the liability insurance coverage on your vehicle extends to the camper while towing. Your policy needs to cover damages and/or injury to any vehicle or person impacted in the event of an accident where you are at fault.

Renters ideally must be 25 years of age or older. Renters under 25 are not covered by our insurance policy, however, these renters can take the camper by providing full coverage on the camper inclusive of liability, comprehensive, and collision.

Do you offer any discounts?

Returning customers get a $50 discount. We offer $50 off if you are serving or have served in the military. We also offer 10% off of rentals that are a month long or more. Discounts cannot be combined.

How are online payments processed when I reserve my camper?

We are partnered with Outdoorsy for camper bookings. You can book with us with confidence. We have partnered with Stripe, a leading payment gateway, to accept credit cards and electronic check payments safely and securely for our customers.

The big question… where do you want to go?

Rocky Mountain National Park, Yellowstone, Great Sand Dunes, oh my! If you need help deciding, we would love to share some of our favorite (and some secret) spots in the area. Fill out this form and we’ll send you customized trip recommendations. Let us help you plan an adventure your family won’t soon forget!

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Can I even tow a trailer?

In most cases, yes! We carry several trailers that are light and easy to tow. We’re pretty much towing gurus at this point, so contact us if you have any questions or click here for more information on towing.

We’re here to help

If you have any questions about rental rates, destinations, towing, or anything else we have friendly staff ready to answer them. Give us a call or text at 303.443.1422 or click here to contact us through email.